The ART of Experience blog

Retail Advantage at Revo 2017

We are excited for Revo 2017 to meet and mingle with our community of people and businesses that together create great places for work, rest and play.   A good time to digest the realities and predict future trends, data mining makes way for knowledge...
Read More

Reshaping Retail’s Back-end

Technology plays a major role in retail’s glossy front-end, but with cost pressures and disruption from the wave of digital technologies, how can shopping centres rethink their back-end solutions to deliver efficiency with something just as slick? Tailored...
Read More

The Future of Customer Service

The future for customer service is a combination of tech and human connection. As technology advances and the pool of data available expands, the goal is not to remove humans from the equation, but to empower them with analytics that allow a greater degree...
Read More